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Loyalty Program FAQ

What is the dotFIT Loyalty Program?

The dotFIT Loyalty Program allows you to be rewarded with Loyalty Program Status, where you’ll receive a 40% discount on every dotFIT Nutritional product that you buy online.

How do I receive dotFIT Loyalty Program Status?
 
Our dotFIT Loyalty Program allows you to accumulate reward credits for every dotFIT nutritional product purchase that you make online. Loyalty Program Status is awarded after your total accumulated purchases reach a minimum threshold. Consult with the staff at your dotFIT licensed health club, or with your personal trainer, to determine your minimum threshold requirements.

How do I maintain my dotFIT Loyalty Program Status?

You will need to maintain a current membership at a dotFIT Licensed facility to maintain your dotFIT Loyalty Program Status. There are no minimum purchases you need to make to maintain your Loyalty Status.  Consult with your personal trainer or fitness professional for Loyalty Status requirements if you were awarded Loyalty through them.

Can I see how much more I need to purchase before I hit Loyalty Program Status?

Yes, you are able to see how close you are to Loyalty Status by logging into your dotFIT account.  Click here to login and see your Loyalty Program progress.

Do my accumulative reward credits start over at the beginning of the year?

No, you will be awarded Loyalty Program Status once your accumulated purchases reach your threshold, regardless of how long it takes.  

Do my in-club and on-line purchases count towards Loyalty Program Status?

Yes, you receive rewards credit for your online dotFIT nutritional product purchases immediately.  For in-club purchases, please allow up to 3 business days for your in-club dotFIT nutritional product purchases to be reflected in your dotFIT account.

Can I use my Loyalty Program 40% discount while purchasing dotFIT products inside my health club?

No, your 40% discount can only be given for your dotFIT nutritional product online purchases.

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